EMPLOYEE BENEFITS MADE CLEAR, SIMPLE, AND STRATEGIC
Our Services
Making Benefits Simple and Effective
Navigating employee benefits can be confusing. Studies show that most employees want help understanding their options, but very few actually get the personalized support they need.
That's where we come in.
Our team has decades of experience in the benefits industry. We know that when employees truly understand their benefits, everyone wins. We focus on clear education, hands-on support, and giving you the tools to stand out.
Ultimately, we believe in building partnerships based on trust, real expertise, and delivering results that matter.
The Perfect Mix: Technology with a Human Touch
The world of benefits is always changing. Technology can simplify, secure, and make things more efficient. But sometimes, it can also leave employees feeling lost and uneducated.
Without the right support, the true value of your benefits package can get lost.
Our Approach: Technology + Human Support = Better Understanding, Better Service, and More Value.
We provide employers and brokers with the right tools, a dedicated team, and expert knowledge to compete at the highest level, all without adding extra work for you.
You don't need to hire a whole new team or invest in expensive software to offer top-tier benefits support. You just need the right partner.
At MACC Benefit Solutions, we help our clients deliver excellent benefits education and enrollment services without the extra costs. Our process makes enrollment smooth and easy from start to finish.
Here’s how we do it:
Better Education = Better Participation
Our Education-First Approach Drives Engagement and Understanding. Where Benefits Educated Become Benefits Appreciated. ™
Diamond Level Carrier Access
Exclusive underwriting offers, product designs, and rates to make your benefits package more competitive.
Cost-Effective Tech Solutions
We provide benefit administration platforms and communication technology as part of our overall enrollment solution.
In-House Enrollment Support
On-site, virtual, and call center services - handled by our team, never outsourced.
We Make You Look Good
We help you deliver a positive and interactive experience to build a culture around your benefits package.
Better Support. Better Experience. Less Hassle.
More Than Just a Benefits Provider – Your True Partner
Many agencies stop at plan selection. We work directly with employers to design, implement, and support a complete benefits experience all year long.
We believe that when employees truly understand their benefits, participation increases, appreciation grows, and you succeed. That's why our main goal is education, not just enrollment.
Here's what makes us different:
Education First - Not Just Enrollment
We make sure employees actually understand their benefits, leading to better engagement and long-term retention.
Client-Focused, Not Carrier-Tied
We work with all major carriers, which means we always recommend the best solutions for your clients, not just one specific provider.
Hall of Fame-Level Benefits Experts
With over 100 years of combined experience, we bring unmatched expertise to every case.
Personalized Approach, Big Impact
Every client partnership is custom-tailored to your specific needs. No generic solutions here!.
Honest Partnerships
If we don't believe we can deliver real value, we'll tell you. We won't waste your time.
Meet the Team
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Ashley Shaw
CEO | Partner
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Maria VonDielingen
CFO | Partner
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Cassandra Martin
COO | Partner
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Candace Hildebran
CSO | Partner
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Heather Powell
Sr. Executive Advisor | MACC Benefit Solutions
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Eric & Nikki Deane
Sr. Executive Advisor | MACC Benefit Solutions
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Payton Eckerman
Sr. Executive Advisor | MACC Benefit Solutions
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Rick McPherson
Sr. Executive Advisor | MACC Benefit Solutions
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Paige Batalis
Sr. Executive Advisor | MACC Benefit Solutions
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Chazmin Furney
Sr. Executive Advisor | MACC Benefit Solutions
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Jordan Massey
Sr. Executive Advisor | MACC Benefit Solutions
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Demetria Holt
Sr. Executive Advisor | MACC Benefit Solutions
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Melanie Cass
Executive Advisor | MACC Benefit Solutions
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Rita Abram
Sr. Executive Advisor | MACC Benefit Solutions
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Tara Filip
Sr. Executive Advisor | MACC Benefit Solutions
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David Brown
Executive Advisor | MACC Benefit Solutions
Our Simple Process
A Simple, Proven Process That Makes Your Job Easier
Working with us isn’t complicated - we plug into your business, handle the heavy lifting, and make sure you get the best possible experience. Here’s how it works:
Step 1
Schedule a
Consultation
We take the time to understand your needs, challenges, and goals.
Step 2
Strategy & Carrier Alignment
We identify the best solutions for your clients, leveraging our exclusive carrier access.
Step 3
Enrollment Execution
Whether on-site, virtual, or through a call center, our in-house team takes care of the entire process.
Step 4
Ongoing support & optimization
We don’t disappear after enrollment. We stay engaged to ensure long-term success.
You bring your needs - we bring the expertise, the resources, and the execution. It’s that simple.
For Employers
Better Benefits Education. Stronger Employee Engagement.
Employees don't just need access to benefits—they need to understand them. When benefits education is lacking, participation drops, appreciation fades, and employee turnover can increase.
At MACC Benefit Solutions, we help companies:
Empower Employees
Clear, engaging benefits education so you team knows what’s available and how to use it.
Boost Retention & Workplace Culture
A well-informed workforce is more loyal and engaged.
Offer Smarter Enrollment Support
On-site, virtual, and call center solutions tailored to your company’s needs.
Leverage the Right Technology
Access modern benefits platforms without the hassle.
Your benefits package should be an asset, not a headache. We make sure it works for you and your employees.
Turn Your Benefits Package into a True Employee Perk
A great benefits package isn’t just about offering the right plans - it’s about making sure employees actually use and appreciate them.
We help businesses:
Simplify the Enrollment Process
No more confusion. We provide hand-on support so employees feel confident in their choices.
Increases Benefits Awareness
When employees understand their options, they see real value in their benefits package.
Reduce Turnover & Boost Engagement
Employees who feel supported are more likely to stay and thrive in their roles.
Offer a Better Experience, Without More Work
We handle the education and enrollment, so you don’t have to.
We make benefits simple - for your employees, for your HR team, and for your bottom line.
Our Advanced AI Assistant
Meet Claire
Interactive
Claire is able to answer questions and guide employees through the enrollment process.
Educational
Claire educates employees about benefits and makes sure that they understand what they are getting, guiding them through the educational tools and following up with them.
Engaging
Claire will engage with those employees that have not responded and create analytics allowing us to complete enrollment efficiently.
Evaluation
Claire can evaluate employee progress and responses, assessing their actions and level of understanding, automatically personalizing their experience.
Individual Coverage Options
Simple, flexible coverage for individuals and families.
What We Offer
Coverage Options
Individual health insurance
Dental plans
Vision plans
Life Insurance
Supplemental and ancillary products (accident, critical illness, hospital indemnity, etc.)
Support Services
Licensed plan guidance
Plan comparison tools
Enrollment and renewal assistance
Who We Serve
Designed For
Individuals without employer coverage
Self‑employed professionals
Part‑time workers
Anyone exploring personal coverage outside a group plan
How We Help
A Simple, Guided Experience
Clear, side‑by‑side plan comparisons
Support explaining costs, networks, and coverage differences
Fast, streamlined enrollment
Year‑round service for changes and questions
You’ve Got Questions. We’ve Got Answers.
Choosing the right benefits partner is a big decision. Here are some common questions we hear from employers like you.
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We handle everything from medical, dental, and vision to all ancillary lines through one coordinated process. Our in-house enrollment team (on-site, virtual, or call center) takes the workload off your HR staff so they can stay focused on running the business instead of chasing paperwork.
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We give you access to modern benefits-administration platforms and communication tools at no additional cost to you. Our carrier relationships cover those expenses, so you get enterprise-level tech without the enterprise-level price tag.
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Yes. We specialize in helping small and mid-sized employers compete for talent by offering the same caliber of benefits education and enrollment support that larger organizations have. Our process scales to your headcount.
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Education is a priority. Before anyone enrolls, we walk employees through their options using videos, one-on-one conversations, and our AI assistant, Claire. When people understand their choices, participation improves and post-enrollment confusion drops.
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Yes. You'll work with one dedicated advisor who knows your company, your plan, and your goals. You avoid the frustration of a rotating call-center queue and get answers from someone who can actually help.
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We stay engaged year-round. That includes ongoing employee support, compliance guidance, and proactive check-ins so you're never scrambling during renewal season or when mid-year changes come up.
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No. We're carrier-agnostic and recommend solutions based on what's best for your employees and your budget, not based on any single carrier relationship.

